Terms of service

These Terms and Conditions (“Terms”) govern your use of the Native Blends website and your purchase of products (“Products”) through our Shopify store. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, you must stop using the website immediately.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian. You agree that any information you provide is accurate and up to date.

2. Product Information and Disclaimer

Native Blends provides natural wellness products and herbal blends. All product information on this website is for general informational purposes only.

● Our Products are not intended to diagnose, treat, cure, or prevent any disease.
● Individuals who are pregnant, breastfeeding, taking medication, or under medical supervision should consult a healthcare professional before using herbal products.

We take reasonable care to ensure accuracy, but we do not guarantee that product descriptions or images are completely error-free.

3. Orders, Pricing, and Payment

By placing an order, you make an offer to purchase Products according to these Terms.

● We may cancel or refuse orders prior to dispatch.
● Prices and availability may change at any time without notice.
● Full payment is required at the time of purchase.
● All prices are in GBP (£) and include applicable UK VAT.

If an error is discovered in pricing or product availability after you place an order, we reserve the right to cancel the order and issue a refund.

4. Shipping and Delivery

We deliver to addresses within the United Kingdom.

● Delivery timeframes displayed at checkout are estimates and are not guaranteed.
● We are not responsible for courier delays once the parcel has been dispatched.
● Risk of loss passes to you when the Products are delivered.

5. Returns, Refunds, and Consumer Rights

Your rights are protected under the UK Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

You have the right to cancel your order within 14 days of receiving your Products, subject to the conditions outlined in our Refund Policy.

● Products must be returned unused, unopened, and in original packaging unless they arrived damaged or faulty.
● Refunds will be processed according to our Refund Policy.

By purchasing from our Shopify store, you agree to the terms of that policy.

6. Intellectual Property

All content on this website, including images, text, graphics, logos, and product names, is owned by Native Blends and is protected under UK intellectual property law.
You may not copy, reproduce, or distribute any content without our written permission.

7. Acceptable Use

You must not:

● Use the site for unlawful purposes
● Attempt to gain unauthorised access
● Upload harmful code or disrupt the site
● Interfere with the website’s functionality

We may suspend or terminate access if these Terms are violated.

8. Third-Party Links

This website may contain links to third-party websites. These are provided for convenience only. We are not responsible for third-party content, practices, or policies.

9. Limitation of Liability

Nothing in these Terms excludes liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

To the fullest extent permitted under UK law:

● We exclude all implied warranties and conditions
● We are not liable for indirect, incidental, or consequential losses arising from your use of the website or Products

10. Indemnity

You agree to indemnify Native Blends against any claims, losses, or liabilities arising from your breach of these Terms or misuse of this website.

11. Changes to Terms

We may update these Terms at any time. Updated Terms take effect immediately upon being posted on the website. Continued use constitutes acceptance of the new Terms.